Shipping policy

United States of America

Free Shipping:

  • Eligibility: Orders $40.00 USD and up.
  • Processing Time: 1-2 business days.
  • Shipping Time: 6-14 business days.

Standard Shipping:

  • Eligibility: Orders $0.00 USD - $39.99 USD.
  • Fee: $4.95 USD.
  • Processing Time: 1-2 business days.
  • Shipping Time: 7-14 business days.

Priority Processing + Insured Shipping:

  • Fee: $7.95 USD.
  • Processing Time: Same-day processing for orders placed before 12 PM EST, next business day for later orders.
  • Shipping Time: 5-10 business days.

United Kingdom

Free Delivery:

  • Eligibility: Orders £35.00 GBP and up.
  • Processing Time: 1-2 business days.
  • Shipping Time: 5-10 business days.

Standard Delivery:

  • Eligibility: Orders £0.00 GBP - £34.99 GBP.
  • Fee: £3.95 GBP.
  • Processing Time: 1-2 business days.
  • Shipping Time: 5-10 business days.

Priority Processing + Insured Delivery:

  • Fee: £6.95 GBP.
  • Processing Time: Same-day processing for orders placed before 12 PM GMT, next business day for later orders.
  • Shipping Time: 5-10 business days.

Canada

Free Shipping:

  • Eligibility: Orders $40.00 CAD and up.
  • Processing Time: 1-2 business days.
  • Shipping Time: 7-14 business days.

Standard Shipping:

  • Eligibility: Orders $0.00 CAD - $39.99 CAD.
  • Fee: $5.95 CAD.
  • Processing Time: 1-2 business days.
  • Shipping Time: 7-14 business days.

Priority Processing + Insured Shipping:

  • Fee: $8.95 CAD.
  • Processing Time: Same-day processing for orders placed before 12 PM EST, next business day for later orders.
  • Shipping Time: 5-10 business days.

Australia

Free Delivery:

  • Eligibility: Orders $70.00 AUD and up.
  • Processing Time: 1-2 business days.
  • Shipping Time: 8-16 business days.

Standard Delivery:

  • Eligibility: Orders $0.00 AUD - $69.99 AUD.
  • Fee: $6.95 AUD.
  • Processing Time: 1-2 business days.
  • Shipping Time: 8-16 business days.

Priority Processing + Insured Delivery:

  • Fee: $10.95 AUD.
  • Processing Time: Same-day processing for orders placed before 12 PM AEST, next business day for later orders.
  • Shipping Time: 5-10 business days.

Order Tracking:

  • You will receive an email with a tracking number as soon as your order is dispatched. Please note that the tracking number can take 24-48 hours to update in the system.
  • Track your order here.

General Information

Order Tracking

  • A tracking number will be emailed once your order ships.
  • Please allow 24–48 hours for tracking updates.

Shipping Restrictions

  • We currently do not ship to Alaska or Hawaii due to delivery risks.
  • Expanding delivery areas is in progress.

Holiday Periods

  • During national or major holidays, shipping may take longer.
  • Order early to avoid delays.

Shipping Delays

  • Weather, postal issues, or unforeseen events may cause delays.
  • We appreciate your patience.

Order Changes

  • Please check order details carefully before purchase.
  • Once shipped, orders cannot be canceled or modified.
  • If you’re not satisfied after delivery, our 30-day return policy applies.

Need Assistance?

  • If tracking hasn’t updated for a while, your package is likely still on its way.
  • If delivery exceeds the stated window or you need help, contact us:
    📧 hello@mcb-vision.com